Private Brand Customer Care Software
GLOBALINK Software As A Service (SaaS)
- Use CLOUD based GLOBALINK VOIP technology for your online billing.
- Provision and manage our latest CLOUD based MOBILE telephony apps.
- Large enterprise HOSTED PORTABILLING PBX software in the CLOUD at your finger tips without the large expense.
- No local server or switch required. We provide the CLOUD SOFTWARE and servers.
- Online web control panel to manage all your services and billing.
- Link InterNational or United States phone numbers to your CLOUD APP.
- Run your business from anywhere in the World!
Globalink Cloud Virtual Office
Globalink Private Brand Virtual Office facilitates employees or professionals working untethered from anywhere in the world. You can register your smart phone or voip device on our VoIP Switch and allow our automated cloud pbx to manage your calls for you. WORLDKOM Virtual Office can also be managed using key codes over phone if you do not have access to the internet.
Globalink Private Brand Cloud Call Center
Call Centers or Customer Care Centers can use Globalink Private Brand Cloud Hosted Call Center Service to create call queues and auto attendant menus that will manage incoming calls without any server hardware, completely hosted in our secure Globalink Cloud.
Call Center managers can manage their staff, record and monitor calls from within a web browser.
Call Center staff can receive and make outbound calls using a sip registered user agent (softphone, smartphone, pc client, voip hardware device or phone etc).
Customers can be emailed their call records automatically or records downloaded from the Globalink Control Panel.
Globalink Private Brand Cloud Conferencing
With our Global Conferencing in the Cloud, you can create virtual meeting rooms
You can use the web control panel for scheduling conferences and managing the conferencing services.
Users can access the conferencing service with a dial-in number and optional pin.
Globalink Private Brand Cloud Call Shop
Globalink Hosted Call Shop in the Cloud with Online Billing allows call shop operators to manage all their billing and services online from anywhere in the world from within a web browser. Our cloud software can be private branded with your own logo and banners. You can manage all your rates and print your receipts.
Globalink Private Brand Mobile to Phone
Sip compliant third party smartphone software can be configured to work with our Cloud Hosted Solution. Globalink VoIP switch will seamlessly connect your smartphone apps so customers can make and receive calls using our international Globalink Phone Numbers.